Cultivating relationship with customers can be best done by understanding their profile, preferences and history. With all their data stored in a single platform, you can tailor your service to meet their needs.
Today’s hospitality industry needs to ensure a long-lasting, memorable experience more than ever before. We enable you to deliver superior service – innovatively, effectively, across channels and in real time.
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Actionable analytics data
By tracking room and banquet halls occupancy, detecting patterns in guest behavior and tracking guest preferences, hoteliers can adjust pricing, create seasonal offers, cross-sell or up-sell services and take many more strategic decisions.
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Communication & Automation
We equip you to handle interactions across all channels. We also enable your managers to make closer connections using Omni-Routing, Snap-ins and LiveAgent. We can automate many of your routine tasks such as sending emails, reminders and invites.
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Though Salesforce would serve most of your needs, you might require a specialized tool to cater to your specific requirements such as restaurant management tool, property management systems, front desk software.